Frequently asked questions

Axis1 FAQ's

See below for some of our most frequently asked questions.

What Does Zero-Torque Mean?

Zero torque in a putter refers to the elimination of twisting or rotational forces during the stroke. Traditional putters experience torque, which can cause the clubface to open or close, making it harder to stay square and hit consistently. A zero-torque putter, like Axis1, ensures that the putter stays balanced and square throughout the entire stroke. This results in greater accuracy, control, and consistency for the golfer.


How Does Axis1 Differ From Other 'Zero-Torque' Putters?

Axis1 stands out by being the first to invent the zero-torque putter. Unlike competitors, Axis1’s patented technology aligns the center of gravity directly in the middle of the clubface and with the shaft axis. This design ensures that the putter stays perfectly square throughout the stroke, eliminating torque entirely.


Can I Change My Grip?

Yes, you can put any grip on the putter and still maintain a perfect balance, zero-torque putter.


Can the Lie and Loft Be Changed?

Yes, we can adjust the lie and/or loft to your needs (for an additional fee). Usually we can go 2-3 degrees upright or flat.


Do You Have Left Handed Putters?

Unfortunately, not at the moment, but stay tuned as we hope to be able to offer one in the future. Sign up for our newsletter to ensure you are up to date on all the latest developments.


I just received my Axis1 putter. Do you recommend any specific drills?

We recommend setting up a string of putts from 4-8 feet out from the cup so that you can feel the difference in the putter without having to focus on length. After you go through these initial drills move out to 30 feet. Hit 5 putts and you’ll immediately notice a difference in the tightness of your patterns compared to your old putter.


What Is Your Return Policy?

Axis1 warrants its golf clubs to be free of defects in materials, workmanship, and within acceptable manufacturing tolerances, for 1 year from the date of the purchase (the “Warranty Period”). This warranty does not cover scratches or blemishes due to normal wear and tear. If you are not satisfied with your order for any reason, you can return your items within 30 days of receipt for a prompt refund or exchange. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. NOTE: (for the TM Elite and TM Elite-I), a restocking fee of $50 will be deducted from the refund if the putters are returned open (plastic covering removed) Shipping and handling charges are not refundable. Please email us directly at admin@axis1golf.com for return authorization and shipping instructions.


What Is The Performance Assurance Program?

We believe in our technology so much that we offer a Performance Assurance Program. It is a straight-forward 30-day money-back guarantee. We will refund the purchase price of your putter (back to the original form of payment) upon its return. Simply send a note to admin@axis1golf.com for support.


Do You Ship Internationally?

Yes, Please see our Store Locator for more information. If your area is not served, we are happy to ship direct to you via our online store.

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